EyeGiene System
Mix and Match

EyeGiene System

A soft, washable eye mask that does not rely on a microwave but small disposable warming packs to release gentle warmth to the eyelids. Ideal for travel.
  • Product Description
  • Reviews
  • Delivery and Returns
  • Product Video
Key Information
  • Form: Heat Mask, Non-Microwave
  • Key Ingredients: Polycotton mix containing chemical mix
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Invented by an ophthalmologist to improve the care of patients' eyes naturally, EyeGiene is an advanced solution for improved eye health.

The EyeGiene Insta-Warmth System combines a soft mask with disposable warm packs (contains 10 pairs of heat pads (20 pads in total)) for the application of localised heat therapy to the eyelids treating:

  • Dry eyes
  • Meibomian gland dysfunction
  • Blepharitis, stye, chalazia

The EyeGiene Insta-Warmth System utilises a unique source of heat, which rapidly produces warmth for up to 10 minutes. In addition to a relaxing sensation, the warmth is known to improve the flow of natural oils in the glands in the eyelids that are critical for normal eyelid and tear film function. It is portable, convenient, safe, comfortable and easy to use. It has several advantages over conventional eye masks:

  • Consistent heat
  • Consistent time of delivery
  • No need for a heating system (microwave or hot water)
  • Can be washed

EyeGiene - delivers the right temperature, for the right time.

Also available EyeGiene Refill Packs so you don't need to buy a new mask every time - just wash and re-use.

Good product
Reasonable price and quick delivery.
Good packed
I'm so happy to have found this as was exactly what I've been looking for as great for early mornings when don't want to go up and down 3 lots of stairs to microwave a wheat bag.
I have bought many things from butterflies and been completely satisfied, but Ian totally dissatisfied with my recent purchase of eyegiene. I have been using the blue boxes of eyegiene and they are absolutely excellent. I thought that I would order them from you but you only have the red boxes and they are not satisfactory at all. So I am very disappointed with my purchase
Our ResponseSorry to hear that you are unhappy. We knew the packaging had changed for this product, but not that the actual product inside had. We now have the new blue boxed ones so will send some replacements tomorrow.

Very good for travelling, but not as good as an eyebag for my mgd.
Good idea but really far too expensive to use for anything other that the odd time as I do my eyes at least twice a day which would mean 4 heat pads each day.
Useful to be able to travel with as dont need to use microwave etc
Efficient, professional service, delivered on time.
useful if travelling but, overall, not as effective as microwaveable eyebag.
doesn't work as well as the eye masks you heat up in the microwave but convenient for holidays
Mask and heat pads not nearly as effective as the compress I was using; it would however be useful when travelling.
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Delivery Information


  • £3.00 2nd class (4-5 working days)
  • £4.00 1st class (1-2 working days)
  • £8.00 Special Delivery or APC overnight* (next working day)

EU (selected countries)

  • £6.00 (Ireland, France & Germany) by Royal Mail Max Sort (no tracking)
  • £10.00 by Royal Mail Tracked and/or Signed (depending upon location)

Rest of the World (selected countries)

  • £9.00 (Australia & New Zealand) by Royal Mail Tracked and/or Signed (depending upon location)
  • £13.00 (Canada & USA) by Royal Mail Tracked and Signed
  • £15.00 by Royal Mail Tracked and/or Signed (depending upon location)

PLEASE NOTE: orders shipped outside of the EU are processed excluding UK taxes but import duties and/or taxes may be applicable in your delivery country for which YOU ARE LIABLE.

We aim to despatch orders placed before 1pm Monday to Friday the same day (excluding bank holidays). Orders placed after 1pm will leave on the next working day (so on Friday this will normally mean Monday).

Find Out More

You have the right to cancel the contract at any time up to the end of 14 days after the day on which you receive the goods (30 days in the case of faulty/damaged goods). To exercise your right of cancellation, you must give written notice to us by post or e-mail giving details of the goods ordered and (where appropriate) their delivery. You can use this model instruction to cancel email template if you wish.

Read the full returns policy here