Security policy

We know of no documented cases of credit card fraud using our shopping system over the Internet and our shopping system is PCI DSS compliant. All payments are handled by Actinic Payments, RBS Wordpay or PayPal and we do not store your credit card details.

When you enter the checkout phase of our site you will be transferred to the secure server of the payment provider you have selected and your browser will activate the "LOCK" icon. This assures you that credit card account numbers and other confidential information cannot be viewed, intercepted or altered.


Privacy policy

Website is managed by Butterflies Healthcare Ltd. If you have any requests concerning your personal information or any queries with regard to these practices please contact the Data Protection Officer at Please note that all data thus captured will be used and held in accordance with the requirements of the Data Protection Act 1998.

Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies. Data collected by this site is used to:

  1. Take and fulfil customer orders
  2. Administer and enhance the site and service
  3. Only disclose information to third-parties for goods delivery purposes
  4. From time to time we would like to be able to pass your information to carefully selected third parties that offer products or services that we have identified as likely to be of interest to you. We will only do this if you have opted-in to receive such communications, by unticking the appropriate box in the checkout.

On completion of your order you will be sent an email giving you the option to stay a member of our email mailing list. We use this list to keep you up to date with product information or special offers. Each email you receive will contain a link to your preference centre where you can manage which emails you receive or unsubscribe completely.

Your contract's content will be stored. You may store the terms and readily look them up. For safety reasons your order's data are not available via internet. We keep these data in confidence according to our privacy policy. We do not store credit card details.

We use Google Analytics on our website which uses cookies to collect anonymous data about visitors. It records information such as: What website you came from to get here; How long you stay for; What kind of computer you're using; and various other anonymous details. This information allows us to better understand the kind of people who come to our site and what content they're reading. This allows us to make better decisions about design and writing. We occasionally compile aggregate statistics about the number of visitors this site receives and browsers being used. No personally identifying data is included in this type of reporting and the details are never passed to anyone out side of the company.

We also use 'AddThis' on our website which uses cookies to enable sharing of data on various social media platforms. Details of the how the information is collected, used and how to opt out can be found on the AddThis website

You have the right to see any stored personal data we keep about you and the right to have this corrected, blocked or deleted.